PRIVACY POLICY
Protecting Your Privacy
- Stella Lai operates various websites, including Stella Lai (https://www.stellalai.co). We are committed to protecting your privacy and handle your personal information in accordance with applicable data protection laws and this Privacy Policy.
Scope of This Policy
- This Privacy Policy applies only to websites owned and operated by Stella Lai. Our website may contain links to third-party sites or services provided by partners.
- These external sites have their own privacy policies, and we encourage you to review them separately.
Collection of Personal Information
- You can browse our website without providing personal information.
- When you make a purchase or participate in an event, we may require personal details to complete the transaction and provide relevant services.
- First-time customers who complete a purchase will automatically become members to enjoy additional benefits.
- You are responsible for ensuring the accuracy of the personal information you provide. We are not liable for any issues arising from incorrect or incomplete information.
- If you choose not to provide certain personal details, some website features may be unavailable to you.
- To protect your information, do not share your account credentials with others. If you use a public or shared computer, please log out and close the browser after use.
- Subscribing to our newsletter requires only an email address. You may unsubscribe at any time by contacting our customer service team.
Types of Personal Information We Collect
We may collect the following types of personal data:
- Identity Information: Name, title, contact details (address, phone number, email)
- Demographic Information: Age, gender, date of birth
- Lifestyle & Interests: Preferences, shopping habits, hobbies
- Education & Employment: Academic background, professional skills, company, job title
- Transaction & Communication Records: Payment details, emails, messages, website interactions, system logs
Use of Personal Information
- Your personal information is used only for internal business purposes, including order fulfillment, customer service, and improving our products and services.
- We will not share or sell your data to third parties unless:
- It is necessary to complete a service or contractual obligation.
- It is required by law or regulatory authorities.
- Employees have limited access to personal data and only to the extent necessary to perform their duties.
- We may engage third-party service providers (such as logistics, payment processing, and promotional partners) to assist with business operations. If data is collected jointly with other parties, we will clearly disclose this during the activity.
- Your information will be retained and used for as long as you remain a member or as required by law.
Your Rights Over Personal Data
Under applicable data protection laws, you have the right to:
- Request access to or copies of your personal data
- Request corrections or updates to your data
- Request the deletion or restriction of data processing
- Withdraw consent for certain uses of your data
- To exercise these rights, please contact us at service@stellalai.co. Requests are considered received only upon our confirmation. Some transaction records may be exempt from deletion due to legal or business requirements.
Handling of Personal Information
- With your consent, we may share certain website activities on your social media accounts (e.g., via Facebook). You can revoke this permission through your social media settings.
- If you provide third-party contact details (such as a recipient’s address for a gift order), you confirm that you have obtained their consent.
- We do not share your personal data with third parties except as required by law or necessary for business operations.
- In the event of a business merger, acquisition, or change in ownership, we will announce any relevant details on our website. If your data is transferred as part of the transaction, it will only be used in connection with the original services.
Cookies and Tracking Technologies
- We may use cookies to enhance your browsing experience.
- You can modify your browser settings to disable cookies, but this may affect certain website functionalities.
Changes to This Policy
- We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page without individual notification to users.
- If you have questions or do not agree with any modifications, please contact us at service@stellalai.co or discontinue using our website.
- By using our website, you agree to the terms of this Privacy Policy.
